Customer Care

Credit Card Inquiries Customer Care Numbers and Email IDs

Credit card companies focus on keeping customers happy with their helpful customer care services. Nowadays, you can easily get important details about your credit card, like your account balance or reward points, using different methods like calling, emailing, or even reaching out on social media. This flexibility lets you manage your credit card easily from home. If you face any issues, the companies have a system in place to address and solve your concerns, showing their dedication to making the credit card experience simple and user-friendly for everyone.



To contact credit card customer service, use the methods listed below:


Customer Support Helpline Number

Banks offer customer care helpline numbers as a widely used and easy means for customers to connect. Each card issuer provides different helpline numbers for various purposes, including 24*7 services for emergencies. Additionally, the credit card itself features a helpline number for addressing any doubts related to the card.

Costumer Service Email, Postal Service, Grievance Redressal

You can talk to your bank in different ways if you have a problem. One way is through email. Most banks have an email service. You can find the email address on their website or in a special section for customer service. Just write down what you want to say and send it with a click.

If you like writing letters instead, you can use the postal service. Even though many people use the internet, some still like sending letters. Your bank will have an address where you can mail your complaints, questions, or feedback.

If the regular customer service doesn't fix your problem, there's another way called grievance redressal. This means your problem goes to higher-up people like the head of customer care. They look at it more seriously to find a solution. So, whether you like using email, sending letters, or need more help, there are different ways to get in touch with your bank.

The following important details regarding the customer service available from a few major Indian credit card issuers:

SBI Credit Card Customer Support

SBI is the biggest bank in India and offers really good banking services. They also have a credit card service called SBI Card, which is one of the main credit card providers in the country. To help customers, they share contact details like helpline numbers, email addresses, Twitter handles, and postal addresses. You can use these to get in touch with the bank and sort out any questions you might have. Important customer care details include easy ways to contact them and get your concerns addressed.

For assistance with SBI Card, here are the contact details:

  • Helpline Number: Call 1800 180 1290 for support.
  • Twitter Handle: Reach out on Twitter using @SBICard_Connect.
  • Postal Address: Send mail to SBI Card, Correspondence Department, DLF Infinity Towers, Tower C, 10-12 Floor, Block 2, Building 3, DLF Cyber City, Gurgaon, Haryana, 122002, India.

HDFC Bank Credit Card Customer Support

HDFC Bank is the biggest private bank in India, known for great banking services and products. If you have an HDFC Bank credit card, you can quickly get your questions answered. They're good at helping customers. Here's some basic info about HDFC Bank credit card customer services:

  • Fast Answers: If you have questions, HDFC Bank works quickly to give you the answers you need.
  • Excellent Service:The bank is famous for being really good at helping customers, making sure you have a good experience with your credit card.

For HDFC Bank credit card assistance, you can reach out through these channels:

  • Helpline Number: Call 1800 266 4332 anytime for credit card queries.
  • Email Address: Send your concerns to customerservices.cards@hdfcbank.com
  • Postal Address: Write to HDFC Bank Ltd at New Building, 2nd floor's A-wing, 26-A Narayan Property, Chandivali Farm Road, Chandivali, East Andheri, Mumbai – 400072.

ICICI Bank Credit Card Customer Support

ICICI Bank is one of the big names in credit card services in India, known for its excellent banking services. Apart from offering various banking products, the bank is also recognized for providing strong customer support to maintain customer loyalty.

For assistance with ICICI Bank, you can use the following contact details:

  • Helpline Number: Call 1860 120 7777 for help.
  • Email Address: Reach out via email at customer.care@icicibank.com
  • Postal Address: Send mail to ICICI Bank Limited, ICICI Phone Banking Center, ICICI Bank Tower, 7th floor, Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally, Hyderabad – 500032.

AXIS Bank Credit Card Customer Support

Axis Bank, like other major card issuers, offers reliable customer service for credit cardholders. They provide 24/7 helpline numbers for both domestic and international customers, ensuring assistance is accessible anytime, anywhere. Here are some key details about Axis Bank Credit Card customer services.

To get in touch with Axis Bank, use these contact details:

  • Domestic Helpline Numbers: Dial 1860-419-5555 or 1860-500-5555 for assistance.
  • International Helpline Number: If you're calling from outside India, use +91 40 67174100.
  • Postal Address: Send correspondence to Axis Bank Ltd., ‘Axis House’, C-2, Wadia International Centre, Pandurang, Budhkar Marg, Worli, Mumbai- 400025.

American Express Credit Card Customer Support

Recognizing the importance of its customers, American Express offers around-the-clock customer support for all AmEx credit cardholders. In addition to general helpline numbers, the bank provides specific numbers for each credit card, ensuring easy access to services for all customers. Here are key details about American Express Credit Card Customer Service in simple terms.

To reach American Express for assistance, you can use these contact details:
  • Toll-free Helpline Numbers: Call 1800-419-2122 or 1800 419 1030 for free assistance.
  • Email Address: Reach out via email at Customerservicesindia@aexp.com
  • Postal Address: Send mail to American Express Banking Corporation, Cyber City, Tower C, DLF Building No.8, Sector 25, DLF City Phase II, Gurugram, Haryana, 122002.

Kotak Bank Credit Card Customer Support

Kotak Bank thinks it's important to address its customers' urgent needs promptly. That's why they offer customer support 24/7. If you have a Kotak Bank credit card, you can get in touch with the bank whenever you need through one or more of the following methods:

To get assistance from Kotak Bank, use these contact details:
  • Helpline Number: Call 1860 266 2666 for help.
  • Postal Address: Send mail to 27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai – 400051.

YES Bank Credit Card Customer Support

YES Bank strives to enhance the bond between customers and the bank by offering top-notch customer care services to its credit cardholders. If you are a YES Bank customer, you have several ways to get in touch with the bank, including:

To connect with YES Bank, you have various options:

  • Helpline Number: Call 1800 103 1212 for assistance.
  • Email Address: Reach out via email at yestouch@yesbank.in
  • Postal Address: Send mail to YES BANK House, Off Western Express Highway, Santacruz (East), Mumbai – 400055.

RBL Bank Credit Card Customer Support

RBL Bank is dedicated to creating a strong bond with its customers. They provide 24/7 customer support and excellent services. If you have questions or concerns about your RBL Bank credit card, you can easily reach out to their customer care for assistance.

To get help with RBL Bank, you can use these contact details:

  • Helpline Number: Call +91 22 6232 7777 for assistance.
  • Email Address: Reach out via email at cardservices@rblbank.com
  • Postal Address: Send mail to RBL Bank Limited, One World Center, Tower 2B, 6th Floor, 841. Senapati, Bapat Marg, Lower Parel (West), Mumbai – 400013, India.

IndusInd Bank Credit Card Customer Support

If you have any questions about your IndusInd Bank Credit card, the bank's representatives are here to assist you. To get help, you can easily reach out to the bank's customer care using one of the following methods:

To get assistance with your IndusInd Bank Credit card, you can use these contact details:

  • Helpline Number: Call 18602677777 for help.
  • Email Address: Reach out via email at Premium.card@indusind.com
  • Postal Address: Send mail to 701-801, Solitaire, Corporate Park, 167, Guru Hargovindji Marg, Chakala, Andheri (East), Mumbai – 400093.

CITI Bank Credit Card Customer Support

Citi Bank not only offers excellent banking and products but also provides exceptional customer services. You can contact the bank anytime, from anywhere in the world, as they offer different helpline numbers for customers in India and those residing outside the country. Here are some important customer care details:

To reach Citibank for assistance, you have several options:

  • Helpline Number: Call 1860-210-2484 for help.
  • International Helpline Number: If you're calling from outside India, use +91 22-4955-2484.
  • Postal Address: Send mail to Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office, Chennai – 600 002.

HSBC Bank Credit Card Customer Support

As an HSBC Bank Credit cardholder, reaching out to the bank's customer care is a breeze for resolving any credit card-related queries. The bank is known for providing excellent customer care services. Here are simple ways you can connect with the bank:

For HSBC Bank Credit card assistance, use these contact details:

  • Helpline Number: Call 1800-267-3456 for help.
  • Postal Address: Send mail to Birla Towers, 25 Barakhamba Road, New Delhi – 110001.

Contacting credit card customer care provides access to various services, including:

  1. Query Resolution: Get assistance in resolving doubts or concerns related to your credit card.
  2. Transaction Clarifications: Seek clarification on specific transactions or charges appearing on your credit card statement.
  3. Lost or Stolen Card Reporting: Quickly report a lost or stolen credit card to prevent unauthorized usage.
  4. Card Activation: Receive guidance on how to activate a newly received credit card.
  5. Credit Limit Inquiries: Inquire about your credit limit and understand how it can be adjusted.
  6. Reward Program Information: Obtain details about the rewards program associated with your credit card.
  7. Payment Assistance: Seek guidance on making payments, understanding due dates, and resolving payment-related issues.
  8. Interest Rate Queries: Get information about your credit card's interest rates and how they are calculated.
  9. Blocking or Unblocking the Card: Request temporary blocking or unblocking of your credit card for security reasons.
  10. Credit Card Application Status: Check the status of your credit card application or request updates.

Contacting credit card customer care ensures that you have the necessary support and information to manage your credit card effectively.

In conclusion

Questions can pop up anywhere, even in banking. Luckily, banks are ready to help you clear up any doubts with their great customer service. You can reach out to them for any small questions about your credit card. The various ways they offer to connect with customer service make it even more convenient. You can use the method that suits you best and feels comfortable for you.